mission statement

Mission Statement

“Our Mission is to educate our consumers & make home and office printing affordable without compromising on quality”

Company Values

  • Integrity- We ensure that our products works well, if not we will 100% abide by our return/ refund policy
  • Respect – We show respect for all stakeholders. At the same time, our staff should be treated with equal respect
  • Timely- We strive to provide the most timely after sales service within 24 working hours
  • Promises- We strive to keep our promises made to our customers every single time

Quality Guarantee

We understand that there are many misconceptions about compatible, aftermarket (a.k.a third party) cartridges in the market. Hence, one of our core mission is to provide customers with the right education, knowledge and products to correct these misconceptions.

We 100% guarantee our product quality and we firmly stand by it. The supplier factories whom we work with are carefully sifted out over the years and must have a market leading position in the Ink, Toner and Label aftermarket industry with mature, streamlined operations and technology.

The factories are highly automated, uses high quality premium imported components from Japan & Europe and have all been internationally certified for quality and environmentally friendliness.

We work very closely with our partners and regularly visit their factories to ensure that they walk the talk so that our customers can be assured. Some accolades our partner factories achieved include ISO-9001:2008 and ISO 140001:2004 Environmental Management System Certificate certified manufacturing company. Shop with confidence with us and we sincerely hope to see you around!

About us

theinksupply team is a local home-grown Singapore Company. We specialize in premium high quality compatible printer ink cartridge, toner cartridge, label sticker tapes, thermal paper labels and thermal label printers.

The compatible brands which we offer spans from Canon, HP, Brother, Epson, Fuji Xerox, Samsung, Casio. We are constantly expanding and increasing our product range, to provide our valued customers with a one stop solution to all their office and home printing needs.

Our corporate values stems from providing our customers with the best customer service coupled with high quality products at the most competitive rates.

We have been in the compatible cartridge market for the last 10 years, which allows us to provide you with solid technical support. We do the heavy lifting so our customers are able to save cost and enjoy premium printing quality products! Shop with confidence with us and we sincerely hope to see you around!